Home > Frequently Asked Questions > What causes the yellow shade in the bottom of the projector screen? Could we take advantage of the warranty if the problem is the lamp of the projector?
|JVC BHL-5010-STestimony of a customer living Sheffield for: ( original projector lamp / bulb), bougth on 07/5/2014> Read more|
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What causes the yellow shade in the bottom of the projector screen? Could we take advantage of the warranty if the problem is the lamp of the projector?
Question from customers
Question from Jean-marc P. :
We do not have chance with your projector lamps.
I sent you the invoice and a picture of two projected images.
There is a yellow shade in the bottom of the screen.
The lamp projector has served for almost two more meetings.
We hope to obtain warranty.
Could we use the same address?
RMA n° 5660
14, rue de la Beaune
Answer from justprojectorlamps.co.uk
This projector lamp has been replaced in August 2011.
Unfortunately, the lamp warranty has elapsed. We can no longer make the exchange.
Anyway, the shadow can not come to the light because the projector lamp lights up well. In any case, it does not determine the color of the images from the projector. Therefore, it is preferable to repair.
It should be noted that this kind of colors problem colors (points, shadows, etc.) comes from the LCD block failure.
You can always contact us if you have questions or other feedback to share.
Notes from customers
We disassembled the device and it is actually the LCD which has a defect.
This is actually not a problem from the lamp.
Thank you very much.
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