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CUSTOMER REVIEW![]() |
Customer satisfaction survey method
Net-Certificate
Customer satisfaction score
1.24% no opinion
98.76% recommend www.justprojectorlamps.co.uk to a friend
Total of customer opinions on 7-02-2025 :
344
opinions.
Total of customers questioned :
29053
Last opinion given on :
2014-07-15
.
E Komi
Total of customer opinions on 7-02-2025 :
682
opinions.
Last opinion given on :
27-10-2022
.
Total of customers questioned :
23132
What do our customers think of www.justprojectorlamps.co.uk ? *
96,98% of our customers think that the reception of the parcel was « simple and without any problem »
38.79% of our customers think that the service we provide (price, availability, customer service) is good, 59.63% think consider it very good.
98% of our customers would recommend www.justprojectorlamps.co.uk to a friend
*You can consult the analysis of our customer satisfaction survey's results LINK
How are the customer satisfaction scores calculated ?
NET-CERTIFICATE
The customer satisfaction score is calculated as follows :
(Total of persons questioned ? negative answers)/ Total of persons questioned
eKomi
The customer satisfaction score is calculated as follows :
(Total of opinions x number of stars) + (Total of opinions x number of stars), etc./Total of opinions
Ex : a vendor with a total of 8 customer opinions
3 opinions with a 5 star rating
2 opinions with a 4 star rating
2 opinions with a 3 star rating
1 opinions with a 2 star rating
The customer satisfaction score is calculated as follows:
(3x5)+ (2x4)+ (2x3)+ (1x2)/8 = 3.87
For us at www.justprojectorlamps.co.uk, transparency helps to guarantee our customers? satisfaction !
For us at www.justprojectorlamps.co.uk, transparency helps to guarantee our customers? satisfaction !
Our customer satisfaction survey is carried out with each customer having ordered on www.justprojectorlamps.co.uk
This survey allows us to better meet our customers? expectations. You can consult the complete list of www.justprojectorlamps.co.uk customer reviews.
In order to continuously improve the quality of our products and services, www.justprojectorlamps.co.uk works closely with two customer feedback companies: eKomi and Net-Certificate.
These two independent providers evaluate on a daily basis the quality of the www.justprojectorlamps.co.uk website and of our customer service.
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