 | Quality service survey * Vincent W from Shrewsbury for a bulb CANON MCEL-LV-LP18Compatible projector lamp / bulb bought on the 2011-07-18 | County: shropshire |
Purchase of compatible projector lamp / bulb CANON on the 18/7/2011
Initial projector lamp transaction date:18/7/2011
Lamp / bulb delivery date :20/7/2011
The projector is used for projection of :Transparencies and slides, for professional use .
Name of the shop choosen your projector purchase Not known (bought by someone else)
When buying your projection device, did you know that the lamp should be replaced after a while ? : Yes.
How much time did you used your CANON projector lamp ?:5 years
When having to replace your CANON bulb, did you contact your projector's supplier ?: No
To have your CANON projector bulb changed , did you try to purchase this item to CANON ?: No.
What was the response of CANON ? Not applicable
Service assessment for CANON projector lamp purchase.
DELIVERY : The waiting time for the supply was ..: As expected .
To receive the projector lamp/bulb, it was...: Simple and straightforward .
Comment on the supply of your order: Very prompt
The projector lamp substitution was ...: Easy .
On the whole, how would you judge the service provided by justprojectorlamps.co.uk ? (prices, availabilities, customer service…) ? : Good.
Would you recommand the justprojectorlamp web site to a friend ?: Yes.
Other suggestions or comments ?: The lamp was bought because no image was being projected. At the time of writing it appears that the fault is more likely to have been in the projector circuitry than the old lamp. When the new lamp was installed there was still no image.