Home > Frequently Asked Questions > New projector lamp for OPTOMA HD700X: why the LED is still in red after installation?
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New projector lamp for OPTOMA HD700X: why the LED is still in red after installation?
Question from customers
Question from Christophe M. :
Hello,
I recently purchased a lamp in your shop. After installing the new lamp for my projector OPTOMA HD700X, I still have the LED in red. What is the problem?
Thank you for your help.
Best regards,
Christophe M.
Answer from justprojectorlamps.co.uk
Hello,
After installing your lamp, you should refer to the user manual to reset the lamp timer.
The manual may be downloaded from on line.
If it still does not work, thank you for letting us know.
Best regards,
JPL
Feedback customers
Hello,
Thank you for your response.
Unfortunately, to reset the counter the lamp should light so that I can reset through the menu that appears on the projector screen
However, I tried it without the screen but there is no result.
Best regards.
Christophe M.
Answer from justprojectorlamps.co.uk
Hello,
If you can not reset because you need the lamp to display the menu, you must solve the problem at the trap which is perhaps not closed, check whether the lamp is connected, if the ballast is not out of service.
If you have checked all that and everything seems to be in good working condition, we should test your projector lamp.
Best regards,
JPL
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