Home > Frequently Asked Questions > How to ensure the startup of the Mitsubishi HC5000 projector after installation of the new compatible lamp Mitsubishi VLT-HC5000LP?
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How to ensure the startup of the Mitsubishi HC5000 projector after installation of the new compatible lamp Mitsubishi VLT-HC5000LP?
Question from customers
Question from Isa L.:
We have purchased a compatible lamp Mitsubishi VLT-HC5000LP projector for our HC5000 few months ago.
I just installed it and it does not work. Our video projector remains in red light and nothing happens.
The markings on the lamp have nothing to do with those of the order, which may not be a problem since it was the same with the previous one that I bought in your market place. However, I would like you to check the projector lamp.
It is quite urgent.
Answers from justprojectorlamps.co.uk
Have you reset the lamp timer after the lamp is installed?
You can find these instructions in your owner's manual or on the Internet by typing the model of your projector.
This reset of the lamp timer is for unlocking your counter because it has reached the time limit with the old lamp. This procedure also unlocks your Mitsubishi HC5000 projector.
Do not hesitate to contact us if you would like to return your projector lamp Mitsubishi.
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