 | Quality service survey * David L. from Colwyn Bay for a bulb BENQ OI-5J.J1S01.001Original Inside – alternative projector lamp / bulb bought on the 2011-08-30 | County: cheshire |
Purchase of original inside projector lamp / bulb BENQ on the 30/8/2011
Lamp bougth on justprojectorlamp website on the :30/8/2011
Product received by customer on :02/9/2011
What are the main usages for your projector :Transparencies and slides, for professional use .
Name of the shop choosen your projector purchase Computer 2000
When buying your projection device, did you know that the lamp should be replaced after a while ? : Yes.
How long your BENQ bulb was used before remplacement ?:3000 hours
Did you notice any alteration in the behaviour of your BENQ projector lamp before it was to be replaced ? :Dimming
To buy the BENQ replacement lamp, did you try to buy this item to your projector supplier ?: No
At the time of replacing your BENQ bulb, did you call the distributor of your BENQ projector for the bulb supply ? : Yes.
How was the response of the brand holder (BENQ) ? It was me and I called you.
Service assessment for BENQ projector lamp purchase.
DELIVERY : The waiting time for the supply was ..: As expected .
To be delivered, it was...: Simple and straightforward .
Replacing your projector lamp was ...: Very easy .
On the whole, how would you judge the service provided by justprojectorlamps.co.uk ? (prices, availabilities, customer service…) ? : Excellent.
Would you recommand the justprojectorlamp web site to a friend ?: Yes.
Other suggestions or comments ?: Great - thanks.